AMERITEL OFFICES CLOSURE
Our #1 priority is the health and wellbeing of our employees and their families, customers, partners and community.
In compliance with California Governor Gavin Newsom’s statewide Executive Order N-33-20, AmeriTel will be closing its doors to the public as of Monday March 23rd until such time the authorities deem it safe to reopen.
However, AmeriTel will continue to communicate with our clients normally during our business hours, 8am to 5pm, Monday through Friday. We have implemented remote working capabilities for all of our employees and are fully enabled to do business as our customers demand. All field technical services are canceled, barring true emergencies. Emergencies may count as 50% or more of a customer’s communications capabilities (phone systems) being down or inoperable. Every attempt will be made to service you remotely prior to requiring an on-site field tech visit.
All shipping of parts will be on a best-efforts basis. Please allow for ample time to receive any items you order as well as any replacement parts under warranty, etc.
We appreciate your understanding and cooperation in these trying times and look forward to servicing our customers as best as possible under the circumstances.