AmeriTel’s Lunch and Learn Series

Call Recording for Information Retention and Quality Control

Join us and Oaisys at our Solutions Center in Northridge on Wednesday, July 28th from 12:00pm to 2:00pm for lunch and a very informative session on how Call Recording can play a valuable role in your day to day business transactions.  Any business that regularly communicates with customers, clients and partners via the phone should proactively manage the risks inherent in these interactions and promote quality assurance using call recording.

WANT TO RSVP ONLINE? CHAT WITH ONE OF OUR REPRESENTATIVES NOW!! —————>

OAISYS is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries—including healthcare, automotive dealerships, financial services, and the public sector—attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management.

Learn how Call Recording can serve YOUR business.  Register NOW, seating is very limited.

Lunch will be served to all participants.

cforms contact form by delicious:days

AmeriTel’s Lunch and Learn Series – Mitel Networks VoIP and Current Technologies

Join us at our Solutions Center in Northridge on Wednesday, July 13th (date was changed from 7/14.  If you’ve already registered for 7/14 please contact us.) from 12:00pm to 2:00pm for lunch and a very informative session on the present and future solutions Mitel has to offer to businesses looking to streamline communications and money saving/generating business processes.

Lunch will be served to all participants – Register now – Seating is limited!

cforms contact form by delicious:days

Mitel Applications Suite Receives 2009 Unified Communications Product of the Year Award

Mitel honored by Technology Marketing Corporation’s (TMC(R)) Unified Communications magazine

OTTAWA, ONTARIO, May 27, 2010 (Marketwire via COMTEX News Network) — Mitel(R), (NASDAQ:MITL), a trusted provider of unified communications software solutions announced today that Mitel Applications Suite has received a 2009 Unified Communications Product of the Year Award from Technology Marketing Corporation’s (TMC(R)) Unified Communications magazine.

The Mitel Applications Suite (MAS) brings together business-critical unified communications applications in a single software package, providing organizations of all sizes with enhanced employee productivity, improved customer service, and simplified management.

MAS provides a rich set of advanced software applications, including unified messaging, speech auto-attendant, mobile phone integration, audio & web conferencing, customer service utilities, business analytics with Application Web and SIP Trunk Proxy Services to support secure remote teleworking. This select combination of applications works together seamlessly, on a single server, to improve communications, collaboration and information flow for users and amongst customers, partners, and suppliers to create a competitive advantage.

“It is an honor to grant Mitel with a 2009 Product of the Year Award for their Mitel Applications Suite. Mitel has proven their dedication to quality and excellence while supporting the needs in the marketplace,” stated Rich Tehrani, CEO, TMC. “We look forward to seeing continued advancement in technology solutions from Mitel in the future.”

Working in conjunction with Mitel Communications Director and the Mitel 5000 Communications Platform (CP), MAS offers small-and-medium-sized businesses with a complete and effective unified communications solution. This solution is administered through a single, user-friendly, web-based interface. Simplified management and single-server advantages are designed to translate into total cost of ownership reduction associated with initial deployment and ongoing management overhead.

“Mitel continues to be a leader and this award further validates MAS as a strong component of Mitel’s unified communications offer to the market, as evidenced by increasing customer shipments and enhancements such as embedded virtualization software,” says Paul Butcher, Mitel’s president and chief operating officer. “With the success of the Mitel Teleworker Solution and other key applications like Mitel NuPoint Unified Messaging and Mitel Audio and Web Conferencing from MAS, customers have clearly recognized the need and importance of putting them on a standard server to support market demand for flexibility.”

Here are Scott Murphy and Kevin Teller of AmeriTel drawing names for the 2010 Open House prizes.  Congratulations to all the winners!!

From all of us at AmeriTel to all that attended yesterday evening’s Open House and Solutions Center Grand Opening, THANK YOU!!

Our event was an overwhelming success!  We very much appreciate  all of our customers, prospective customers and business partners that were able to make it out to see our new Solutions Center displaying all of the latest and greatest telecommunications solutions, video security solutions and more.

CLICK HERE FOR REGISTRATION INFORMATION ON THE 7/28/2010 LUNCH AND LEARN!!

DON’T MISS IT!

We are very excited to announce AmeriTel’s Open House 2010 and Solutions Center Grand Opening on Wednesday April 28th, 2010 between 4pm and 8pm! (click here for a location map)

If you or your company is interested in the latest business telecommunications systems, applications and solutions by Mitel, Oaisys, Iwatsu, Tadiran, Telepacific and security solutions by March Networks, Everfocus and more, we encourage you to RSVP (ASAP!) with the form below for this very special event.  Manufacturer’s representatives and AmeriTel staff will be on hand to help answer all of your questions.  Our new Solutions Center is designed to give you a hands-on experience with the most up to date solutions we have to offer, all in an inviting and customized atmosphere.  Don’t miss this!

Mitel’s smart unified communications solutions and applications are on the move, and they’re bringing them right to your doorstep!  They’ve equipped a 40-foot tour bus with working demos of the latest Mitel innovations so you can experience Mitel’s “better than live” communications solutions first-hand.  Mitel’s and AmeriTel’s knowledgeable communications specialists will be onboard to guide you through the hands-on demos, and answer all of your questions to help you break down the barriers to more effective business communication.

Contact AmeriTel to reserve your space on the bus today, and learn how Mitel is making Simply Communicating®… simple.

The barrier for virtualizing real-time voice applications is gone.
Mitel® and VMware® made it happen.

Now you have choice. No longer do you need dedicated servers for voice. Run all your voice and non-voice business applications in one single virtualized environment.

Find out how your business will benefit from this breakthrough in communications.

Featured speakers at this webcast include:

Brent Kelly, Senior Analyst and Partner, Wainhouse Research

Rob Neil, Head of ICT, and Customer Services, Ashford Borough Council

Parag Patel, Vice President of Alliances, VMware

Stephen Beamish, Vice President of Business Development, Mitel

Learn More http://vmware.mitel.com

Register Now for the Series X Webinar! USA/Canada/EMEA/Caribbean/Latin America or Asia/Pacific

Contact AmeriTel, Inc. on how you can take advantage of this exciting technology.

Northridge, CA January 22, 2010 – AmeriTel, Inc., a leading voice and data service provider in Southern California, announces the build-out of their new State-Of-The-Art Solution Center, soon to become available to all clients and businesses interested in getting a close look at the latest and greatest in VoIP technologies and solutions.  The Solution Center, located at AmeriTel’s headquarters in Northridge, CA., will feature 1000 square feet of “live” IP phones and Unified Communications solutions including Mitel’s extensive range of award winning applications like Unified Communicator Advanced, NuPoint Unified Messaging, Audio and Web Conferencing solutions, Mobility Solutions and much more.

“We’re excited to bring this unique experience to Los Angeles.” says AmeriTel President Scott Murphy.  “This Solution Center will showcase the hottest in Voice Over IP applications available today, by some of the best in the industry, with Mitel being #1 in Small to Mid-Size system sales in North America and the UK.  Our new demo facilities are unique in that there is no other like it in all of the northern section of Southern California.  This allows us to provide immediate, demonstrable access to all that our manufacturers have to offer in a casual and comfortable setting.”

AmeriTel is expected to make the Solution Center available in April 2010, with an Open House announcement to be made in the next couple of months.

For more information on AmeriTel, Inc.’s service please visit www.ameritelinc.com

In response to a Notice of Inquiry released by the FCC to explore how to transition to a purely IP-based communications network, AT&T has declared that it’s time to cut the cord. AT&T told the FCC that the death of landlines is a matter of when , not if, and asked that a firm deadline be set for pulling the plug.

AT&T said in its response to the FCC that “with each passing day, more and more communications services migrate to broadband and IP-based services, leaving the public switched telephone network (“PSTN”) and plain-old telephone service (“POTS”) as relics of a by-gone era.”

It also stated “It makes no sense to require service providers to operate and maintain two distinct networks when technology and consumer preferences have made one of them increasingly obsolete.”

Moving to VoIP

Providers like Vonage have been delivering VoIP (Voice over IP) for consumers over broadband Internet connections for years. I should know, I was one of the charter members. I haven’t had an actual POTS landline for at least five years.

While my local telephone providers wanted to nickel and dime me for “features” like caller ID and voicemail, Vonage has reliably provided all-inclusive service for $24.95 for as long as I can remember.

While Vonage is still a major player in the consumer VoIP market, just about every communications entity has joined in the game now. VoIP phone services are offered as a bundled service along with broadband Internet service, and digital cable TV by major players like Comcast, Verizon, and AT&T itself.

Transition to Mobile

The way wireless phone plans are set up now, it is hard to argue in favor of keeping both a mobile phone and a home phone–even a VoIP line. You can get unlimited minutes of talk time with all of the bells and whistles you can imagine–caller ID, call forwarding, etc. Many plans come with unlimited data, unlimited text messaging, and more. With all of that service in your hip pocket, do you really need a phone attached to your wall?

The number of U.S. households that have ditched the landline entirely in favor of relying solely on mobile phones doubled between 2006 and 2009. A quarter of U.S. households no longer have a landline of any kind, and that number will continue to grow.

No Dial Tone

One of the last remaining reasons for maintaining a standard POTS landline is the fact that in most cases the POTS line maintains a dial tone and the ability to make and receive calls during catastrophes and emergencies.

When Hurricane Ike hit here in the Houston area, there was no power for days, or even weeks in some areas. No power means no broadband Internet, which means VoIP phone services like Vonage don’t work. No power to cell towers means no bars on your cell signal and no wireless service.

Some broadband VoIP providers have solutions to address at least short-term power outages. AT&T provides its UVerse customers with a UPS (uninterruptable power supply) battery back-up that maintains power to the broadband router at least for a while.

Emergency services, and the ability to place 911 calls have also been an issue. With a POTS landline it is easy to match a phone number with a physical address, but with broadband VoIP you could be calling from around the corner or around the world and the 911 operators can’t tell. There are solutions in place for 911 calls via broadband VoIP, but users who drop landlines entirely in favor of wireless phones may have issues getting timely emergency service.

Those are issues that will have to be worked out, though. The future marches on, and it is fair for AT&T and other traditional POTS providers to want to drop the obsolete, unprofitable technology and focus their resources on the universal broadband and IP communications of tomorrow.