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Mitel Helps Businesses Improve Customer Service Experience With Enhancements to MiContact Center

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Mitel Helps Businesses Improve Customer Service Experience With Enhancements to MiContact Center

SalusCare Leverages Microsoft Lync to Extend Value Into the Contact Center

OTTAWA, Oct. 14, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW) has announced enhancements to its MiContact Center solution to help businesses better connect with their customers and deliver personal service experiences. This includes a native, end-to-end solution for Microsoft Lync that leverages the collaboration tool into the contact center to deliver a simplified, customer-centric experience through email, web chat or social media.

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Mitel Takes the Lead With #1 Market Share Position in Western Europe and EMEA

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Mitel Takes the Lead With #1 Market Share Position in Western Europe and EMEA
Solid Customer Demand and Expanded Global Footprint Enable Mitel to Increase Market Share on a Worldwide Basis

OTTAWA, July 8, 2014 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced that in the first quarter of 2014, the company claimed the #1 market share position in two of the largest geographic regions in the world – Western Europe and Europe, Middle East and Africa (EMEA). Significant market share strength in several core European countries, including the ...

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Mitel Completes Merger With Aastra

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Mitel Completes Merger With Aastra

With More Than a Billion Dollars in Combined Annual Revenue and the Best Path to the Cloud, Mitel is a Clear Market Leader

  • US$1.1 billion in diversified annual revenue
  • #1 market share in Western Europe
  • US$100 million global cloud business
  • Global customer base of 60 million customers

OTTAWA, Jan. 31, 2014 (GLOBE NEWSWIRE) — Mitel® Networks Corporation (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced it has completed its merger with Aastra Technologies Limited. With US$1.1 billion of combined annual revenue and 60 million customers worldwide, Mitel now has one of the largest ...

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Rock and Roll Hall of Fame Amplifies Voice Communications and Collaboration With Mitel

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Rock and Roll Hall of Fame Amplifies Voice Communications and Collaboration With Mitel
World-Renowned Museum Enhances Voice Communications and Collaboration, Cuts Costs

HOLLYWOOD, Fla., June 26, 2013 (GLOBE NEWSWIRE) — Mitel Business Partner Conference — The Rock and Roll Hall of Fameand Museum in Cleveland, Ohio turned to Mitel® (Nasdaq:MITL) (TSX:MNW) and its local partner, Cleveland-based Warwick Communications, to deliver a cost-effective and cutting edge voice communications and collaboration solution.

“The Mitel solution gives us the clarity, mobility and flexibility we need to communicate and collaborate within the Rock and Roll Hall of Fame and ...

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Mitel Introduces Customer-Driven Product Naming Architecture Mapped to Customer Needs and Buying Behavior

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Mitel Introduces Customer-Driven Product Naming Architecture Mapped to Customer Needs and Buying Behavior
MiCollab, MiContactCenter and MiVoice Categories Aimed at Easy Identification and Quick Understanding of Mitel Solutions

OTTAWA, June 11, 2013 (GLOBE NEWSWIRE) — Mitel® (Nasdaq:MITL) (TSX:MNW), a leading provider of cloud and premises-based unified communications software solutions, has introduced a new product naming architecture based on the straightforward language customers use to identify and discuss solutions. The new architecture takes a customer-driven approach designed to align with customer needs and buying behavior.

“Customers don’t speak R&D and they don’t like confusing alphabet soup ...

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